Get in Touch With Us
Questions about a sweepstakes casino review, a correction to flag, or just a suggestion for what we should cover next — whatever brought you here, this page explains the best way to reach the team at Sweepstakes and what you can expect when you do.
How to Reach Us
Email is the most reliable way to get a message to us. We read everything that comes in and aim to respond within two working days. Write to us at [email protected].
To help us get back to you faster, it's worth briefly describing the nature of your message in the subject line — for example, whether it's a factual correction, a general question, or a partnership enquiry. That way it reaches the right person on the first read.
What You Can Write to Us About
There's no wrong reason to get in touch. The most common topics we hear about include:
- Content questions — If something in one of our sweepstakes casino reviews is unclear, or you'd like more detail on how a particular platform's dual-currency model works, just ask.
- Corrections and factual updates — Sweepstakes casino terms, eligible states, and welcome offers change frequently. If you've spotted something that looks out of date or inaccurate, we want to know. Accuracy is central to what we do, and reader flags are genuinely useful.
- Suggestions for new coverage — If there's a sweepstakes platform, a game type, or a topic you'd like us to review or explain, we welcome those ideas. We can't promise to act on every one, but we do read them all.
- Partnership and editorial enquiries — If you represent a brand or organisation and want to explore how we might work together, please introduce yourself and outline what you have in mind. We'll review it and respond accordingly.
- Responsible play concerns — If you or someone you know is experiencing difficulties related to gaming, mention it in your message and we'll point you toward appropriate support resources.
- Technical issues — Broken link, page error, or something that isn't loading correctly on the site? Let us know which page and what you saw, and we'll look into it.
What Happens After You Write to Us
Every message is reviewed by a member of the Sweepstakes team — not filtered by an automated system. You'll receive a reply from a real person who has actually read what you sent.
Our standard turnaround is two working days. During particularly busy periods that may stretch a little, but we will always follow up. If your query is time-sensitive, say so in your subject line and we'll prioritise accordingly.
A Note on How We Work
Sweepstakes is an independent comparison site. We research and review sweepstakes casinos to help US players understand how these platforms work, what they offer, and how they differ from one another. Our editorial positions are not for sale — operators are assessed on the factors that matter to readers, not on commercial arrangements.
Where we earn commission through referral links, that relationship is disclosed on the relevant pages. It has no bearing on rankings or recommendations, and any reader is welcome to ask us about our methodology.
If something we've published has affected you — positively or negatively — we genuinely want to hear about it. Reader feedback shapes how we develop our coverage of social casinos and sweepstakes platforms across the US.
Before You Write — Answers to Common Questions
Some questions come up regularly enough that the answers are already on the site. If you're trying to understand how Sweepstakes Coins differ from Gold Coins, how prize redemption works, which platforms serve your state, or what the no-purchase-necessary rule means in practice, our reviews and guides cover those topics in detail. It may save you waiting for a reply.
We also cover the legal framework that governs sweepstakes casinos in the US — including why availability varies by state and what eligibility requirements typically apply. That context is built into our platform reviews rather than sitting in a single article, so browsing the relevant review is usually the quickest route to an answer.
Contacting Individual Sweepstakes Platforms
If your question is about a specific platform — an account issue, a redemption query, or a dispute over terms — we are not able to act on your behalf or contact operators on your behalf. You'll need to reach that platform's own support team directly, using the contact details in their terms and conditions or help centre.
What we can do is help you understand how a platform's policies are described, what the typical process looks like, and whether what you've experienced matches what was advertised. That's the kind of question we're well placed to help with.
Thank you for visiting. We look forward to hearing from you.